raazberry Posted February 26, 2014 Share Posted February 26, 2014 Whenever I try to start the game up from the launcher or even go to the settings menu from the launcher, the intial splash banner comes up and then the screen goes black then the game closes and gives me the "failed to create the D3D9 Device. This may be because the desktop is locked." I tried running it as an administrator but to no avail. When I tried to find the proper compatibility settings, it gave me the error that the location does not exist, and this location is some file located in the temporary folder. Does anyone know a work around or a fix to this issue? If so, please assist me out on this. Thank you guys and have a great day! SPECS(In case anyone needs to know) 2.3 ghz intel core i7 3610 8 gigs ram at 1600 mhz Nvidia GTX 675M - Drivers 334.49 Windows 8.1 Quote Link to comment Share on other sites More sharing options...
Pellaeon Posted February 26, 2014 Share Posted February 26, 2014 That's the exact same error I have. Do you, perchance, use more than one monitor? Quote Link to comment Share on other sites More sharing options...
raazberry Posted February 27, 2014 Author Share Posted February 27, 2014 @Paelleon Nope. Single monitor(laptop display). Quote Link to comment Share on other sites More sharing options...
derekgrant Posted February 27, 2014 Share Posted February 27, 2014 Hi raazberry and Pellaeon, Can you make sure your video drivers and directX drivers are up to date? Quote Link to comment Share on other sites More sharing options...
raazberry Posted February 27, 2014 Author Share Posted February 27, 2014 My drivers are all up to date. I am using the latest Nvidia drivers along with the latest DirectX update and everything. Quote Link to comment Share on other sites More sharing options...
Volcom Posted February 27, 2014 Share Posted February 27, 2014 Have you tried install direct x 9 redistributables? Quote Link to comment Share on other sites More sharing options...
Pellaeon Posted February 27, 2014 Share Posted February 27, 2014 Hi raazberry and Pellaeon,Can you make sure your video drivers and directX drivers are up to date? All up to date. I just set fullscreen to "false" in the ini files (as pointed out to me by another user) and the game started and plays fine. It just refuses to accept fullscreen on my mutli-monitor system. (Three different resolutions on all monitors, and no way (or desire) to cut them off when playing a game.) @razberry: Here's what TomatoSlayer told me: "Ren-X install folder > UDKGame > Config > UDKSystemSettings.ini > [systemSettings] section Set Fullscreen = False" Try this and see if RenX starts on your system. Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 18, 2018 Share Posted January 18, 2018 I have the same problem from nearly 2 months on a new PC, and every tip used to fix it hasn't worked: reinstalling direct X, reinstalling nvidia graphic drivers, reinstalling game, modifying game files, none of these seem to work....what should I do? Reinstall Windows? Quote Link to comment Share on other sites More sharing options...
Totem Arts Staff NodSaibot Posted January 18, 2018 Totem Arts Staff Share Posted January 18, 2018 Just now, lupotre said: I have the same problem from nearly 2 months on a new PC, and every tip used to fix it hasn't worked: reinstalling direct X, reinstalling nvidia graphic drivers, reinstalling game, modifying game files, none of these seem to work....what should I do? Reinstall Windows? On 2/27/2014 at 6:37 AM, Pellaeon said: Ren-X install folder > UDKGame > Config > UDKSystemSettings.ini > [systemSettings] section Set Fullscreen = False" Did you try that? Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 18, 2018 Share Posted January 18, 2018 Yes, but this means I can't play in fullscreen? Quote Link to comment Share on other sites More sharing options...
Totem Arts Staff NodSaibot Posted January 18, 2018 Totem Arts Staff Share Posted January 18, 2018 (edited) Just now, lupotre said: Yes, but this means I can't play in fullscreen? The error usually occurs when something else is in fullscreen, if I remember correctly. F11 while you're ingame will swap you between fullscreen and windowed mode. Does if you change that setting? Edited January 18, 2018 by Sarah! Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 18, 2018 Share Posted January 18, 2018 I did it with empty desktop When I tried to do it the game crashed remaining freezed and the only to do was open task manager and shut down game's process Quote Link to comment Share on other sites More sharing options...
MVN050 Posted January 18, 2018 Share Posted January 18, 2018 Hi @lupotre This problem is a old UDK problem. Your Game is trying to start the Game with a resolution that your system can't show. You need to change the resolution. Can you check your Desktop resolution? I think it is not FullHD. I am not sure which file you need to change. Can you search in the file from @Sarah! and change ResX and ResY to a resolution your System can show and try again? Or you can start the Game with start parameters. Do you know how? https://docs.unrealengine.com/udk/Three/CommandLineArguments.html#Rendering I think the Command is "?ResX=1600?ResX=900" Can you send me you DXDiag Infos? Maybe something with your DX is wrong but I think not... https://help.ea.com/en-au/help/pc/how-to-gather-dxdiag-information/ 1 Quote Link to comment Share on other sites More sharing options...
Totem Arts Staff NodSaibot Posted January 18, 2018 Totem Arts Staff Share Posted January 18, 2018 UDKSystemSettings... Lines 63&64 ResX ResY Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 18, 2018 Share Posted January 18, 2018 (edited) It's strange, because I have always played in Full HD, on my old PC and on the newer one, this is the only game which gives me problems....I will send DX Diag infos as soon as possible Maybe something changes from Windows 7 to Windows 10? Edited January 18, 2018 by lupotre Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 18, 2018 Share Posted January 18, 2018 4 minutes ago, Sarah! said: UDKSystemSettings... Lines 63&64 ResX ResY Which resolution should I set? Quote Link to comment Share on other sites More sharing options...
MVN050 Posted January 18, 2018 Share Posted January 18, 2018 if you have Full HD you can try this ResX=1920 ResY=1080 if it is not working you can send your DXDiag file... do you have some time? You can try all resolution from here https://en.wikipedia.org/wiki/List_of_common_resolutions#Digital_TV_standards Quote Link to comment Share on other sites More sharing options...
AlienXAXS Posted January 19, 2018 Share Posted January 19, 2018 Another option is to delete that file mentioned and the UDK should attempt to find a resolution that works for you when you launch it next time. Quote Link to comment Share on other sites More sharing options...
lupotre Posted January 27, 2018 Share Posted January 27, 2018 Problem solved, I've changed the HDMI cable from the pc to the monitor and now everything runs smoothly! I'm back to play Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.