game freezes when loading server

[Cheesemonk]

So I am able to start the launcher, run the game, and select a server to join, but ever since the latest patch, when I join a server the game freezes. I have tried resetting and validating Renegade, it does not help.

[SonnyX]

Have you also tried the "Reset Game" option in the launcher?

[Cheesemonk]

2 hours ago, SonnyX said:

Have you also tried the "Reset Game" option in the launcher?

Yes. It does not help.

 

I could try uninstalling and reinstalling, but isn't that what reset is supposed to achieve anyway?

[SonnyX]

Does skirmish (single-player) work?
If so, have you perhaps installed any software that could block or change your internet behavior in any way?

[Cheesemonk]

9 minutes ago, SonnyX said:

Does skirmish (single-player) work?
If so, have you perhaps installed any software that could block or change your internet behavior in any way?

skirmish mode works fine.

I don't have any software that should be effecting my internet behavior except my anti-virus, and disabling it does not change anything.

[SonnyX]

Does the game simply crash, freeze or showing some images?
Also could you provide us with the latest log file, this should be inside `UDKGame\Logs`.

[NodSaibot]

Remove every file that's in your UDKGame\Cache\ folder and make sure that UDKGame\Config\ is writeable by UDK.exe

[Cheesemonk]

So I restarted my computer (for the first time after resetting the game) and it runs fine now.

Thank you for your prompt and helpful replies! It feels good to know that a game I enjoy so much has good staff behind it.

 

In case it will help your development team, i will still answer your questions:

1 hour ago, SonnyX said:

Does the game simply crash, freeze or showing some images?
Also could you provide us with the latest log file, this should be inside `UDKGame\Logs`.

the game would freeze, sometimes with a black screen, sometimes a random landscape of the current map, and sometimes with a newly spawned soldier at a purchase terminal. a second or so of sound would be repeating in the background. I can copy and paste one of the log files here if you would like me to.

[SonnyX]

No that's fine, it merely reminded me of another bug from a short while ago.
Which could also see a landscape or black screen, in any case knowing that restarting helped, is a help on its own.

For windows based computers I'd suggest restarting on a frequent basis no matter what, software tends to behave worse when you leave it on for a long time.