A way for appeal on bans/mutes or just to get some better understanding why

[AgentPigleton]

Goodevening all, 

Today I found out I am muted permanently (?) for racism, homophopbia, general toxicity, bigotry (dr manhattan / NLM ). 

I have looked over the forums for some way to understand better which comment of me was the one that got me muted. I do not wish to grief, I wish to learn. 

Because (exept for the toxic part) I dont understand which aspect of my chat would have been racist or homophobic. I really do not understand. If you look my profile up on instagram or other social media you'd understand that I  have been an advocate of equality for years! This is my first mute and I think permanently is a bit harsh, but with a bit of context I could grow to understand why. As for toxicity, I can get that. Especially towards Xphase yesterday, but he really got on my nervers and my bloodsugar was really, really low (3.2). 

 

Please educate me dear mods, for I am at a loss. 

[RyanTurner]

@AgentPigleton could you elaborate where you've been muted? Forums, Discord, In-game?

[Agent]

Hey there @AgentPigleton,

It looks like by bad luck, you're being affected by a chat ban that was intended for a different player entirely. I've added an exemption that should allow you to play normally, as long as you're using Steam. Please feel free to shoot me a message on here or (preferably) Discord if you run into any issues.

Sorry for any inconvenience!

[AgentPigleton]

@Agent Thank you for the quick actions. I can now spam my teammates with locations and strategy again. 
Mistakes happen! 

 

Again thanks! 

[Wyveres]

he is not alone ... i never sayed a single word in chat ... and i'm muted too ... so what can i do?

[N4CR]

Having modded some pretty fringe places before (where you would be banned for being the complete opposite of the above rules kek), trigger happy moderation isn't good for a community.

[Fffreak9999]

I have sorted his ban out, its a false positive being thrown up our end.