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Can't see map or ping in-game menus


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So when I click on multiplayer and get the server browser while in-game (not launcher), I can see the server name, the player count, but not the picture of the map or ping of the server. All i get is an X through the image box where the map should be and a blank square where the ping should be. Pushing refresh doesn't change anything. However, when I use the launcher, I can see all the servers and pings. anything im doing wrong or way to fix this?

Windows 8.1

MSI laptap

Geforce 560M

12gb ram

intel 2630qm processsor

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