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Total system crashes


Unit

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its only happened twice, but its twice too many.

Renegade X has crashed my system completely (similar to a blue screen event) twice, once in mid game just a moment ago, and once just from trying to open the game using the actual UDK.exe file instead of the launcher.

both times the computer could not restart by itself i had to hold the power button and make it turn off and back on, my pc was extremely expensive, it makes me very nervous when things like this happen.

is there any way i can give you a log or something?

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PC Specs?

You've already run this right? http://www.microsoft.com/en-us/download ... aspx?id=35

I'd personally redownloading and reinstalling the game for starters until we can figure out what happened, as I know a number of UT3 engine games can do exactly this and the problem is usually because of a bad install.

Do you recall what any of the error messages you were given were? Any bit of information can help.

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its only happened twice, but its twice too many.

Renegade X has crashed my system completely (similar to a blue screen event) twice, once in mid game just a moment ago, and once just from trying to open the game using the actual UDK.exe file instead of the launcher.

both times the computer could not restart by itself i had to hold the power button and make it turn off and back on, my pc was extremely expensive, it makes me very nervous when things like this happen.

is there any way i can give you a log or something?

I had the same problem yesterday with only a few minutes playing (around 30) without any problems (good frames per second using ultra graphics, but no AA). In the middle of a match, the sound and the image crashes and then, my system showed up a blue screen (i guess is the equivalent of the windows 7 blue screen but in wondows 8). It said that my system failed, bla bla bla, and it has to analyze for any possible errors, after that, the pc was restarted but it only showed a black screen with white letters saying that it wasn't any OS in my hard drive. Obviously i got scared as hell cause i have an expensive laptop too. I restarted the machine again and fortunately, all went well, but i was so scared that i decide to unistall the game and delete the installation file. The weird thing here is that i have some games that uses UDK like Gears of War 3, Dishonored, I am alive and Deadfall Adventures, and this is the only one who has made my pc crash.

My pc specs are:

Laptop Hp Envy 15-J003LA

Intel® Core™ i7-4700MQ (2,4 GHz, 6 MB cache L3)

RAM: 12 gb DDR3

Nvidia Gforce Gt 740M 2gb DDR3

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(taken from dxdiag.exe)

------------------

System Information

------------------

Time of this report: 3/5/2014, 15:39:43

Machine name: DII-PC

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

Language: English (Regional Setting: English)

System Manufacturer: ASUS

System Model: All Series

BIOS: BIOS Date: 08/19/13 14:54:45 Ver: 08.04

Processor: Intel® Core i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz

Memory: 16384MB RAM

Available OS Memory: 16322MB RAM

Page File: 3086MB used, 13233MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------

Display Devices

---------------

Card name: NVIDIA GeForce GTX 780

Manufacturer: NVIDIA

Chip type: GeForce GTX 780

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_1004&SUBSYS_29801462&REV_A1

Display Memory: 4095 MB

Dedicated Memory: 2994 MB

Shared Memory: 1101 MB

Current Mode: 1920 x 1200 (32 bit) (59Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: W240D DVI

Monitor Id: HIT7D03

Native Mode: 1920 x 1200(p) (59.950Hz)

Output Type: HDMI

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.3489 (English)

Driver Version: 9.18.13.3489

DDI Version: 11

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 2/8/2014 18:34:51, 17715784 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71E3E-5344-11CF-737A-8D091CC2C435}

Vendor ID: 0x10DE

Device ID: 0x1004

SubSys ID: 0x29801462

Revision ID: 0x00A1

Driver Strong Name: oem54.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section093:9.18.13.3489:pci\ven_10de&dev_1004

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

Deinterlace Caps: (removed this because it was huge and spammy)

D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

It doesnt say that I have 2x 780 nvidia cards though, running SLI. dont know if thats important or not.

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