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Player Moderation and how to appeal


RypeL

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If you think an admin or moderator treated you unfairly here is how you should appeal for the meantime. Only do it if you really strongly disagree with the punishment you got.

If you were banned In-Game:

  • Please appeal by contacting the server admins from the server you were playing on. Either in Discord or via PM in the forums. If you were moderated by a global moderator and not a server admin, the server admins are asked to then forward the issue to the developers. In the appeal at least include:
    • Reason why you are appealing
    • Your name you used on the server when it happened
    • Time of day it happened and the name of the map it was on (so that we can easily find the replay)
    • Name of the moderator who moderated you, if known
    • Screenshot of the warning message if you got one via chat or through the special middle of the screen warning message we integrated like two patches ago (and moderators are asked to use this special warning message preferably)

If you were banned from Discord:

  • Open a Forum topic in 'Feedback & Bug-Reports -> To Staff'
    • Reason why you are appealing
    • Your name you used on the discord server when it happened
    • Time of day it happened and chat log if you have it
    • Name of the moderator who moderated you, if known

If you were banned from the forums:

  • Please appeal by contacting moderators or administrators in the RenX Discord. They are then asked to forward your appeal to the internal discord moderation channel by forwarding exactly what you wrote to them in your appeal
  • In the appeal at least include:
    • Reason why you are appealing
    • Your name you used on the server when it happened
    • Time of day it happened and the name of the map it was on (so that we can easily find the replay)
    • Name of the moderator who moderated you, if known
    • Screenshot of the warning message if you got one via chat or through the special middle of the screen warning message we integrated like two patches ago (and moderators are asked to use this special warning message preferably)

 

Overall: Just try to be nice and respectful and remember about fair play and you shouldn't have any issue.

See also:

 

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